This is the Privacy Policy of Green Acres Immigration Services Ltd. 

Effective Date: May 6, 2026

Last Updated: May 6, 2026

Green Acres Immigration Services Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly and in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. As a Regulated Canadian Immigration Consultant (RCIC) firm, we also adhere to the Code of Professional Conduct of the College of Immigration and Citizenship Consultants (CICC), including strict client confidentiality obligations.

This Privacy Policy explains how we collect, use, disclose, protect, and handle your personal information when you visit our website greenacresimmigration.ca, use our services (including the free assessment questionnaire and forms), contact us, or otherwise interact with us.

1. Accountability

We are responsible for the personal information under our control.

Contact: 

Address: Green Acres Immigration Services Ltd. , 6811 192 Street, Surrey, BC, Canada 

Email: info@greenacresimmigration.ca

2. Identifying Purposes

We collect personal information to:

• Assess your eligibility for Canadian immigration programs (permanent residence, temporary visas, study permits, etc.).
• Provide immigration advice, representation, and related services.
• Communicate with you regarding your inquiries, applications, or our services.
• Administer and improve our website.
• Comply with legal and regulatory obligations (IRCC, CBSA, CICC, etc.).

3. Consent

By using our website, submitting the free assessment questionnaire or any forms, or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal and contractual restrictions. Withdrawing consent may limit our ability to provide services to you.

4. Limiting Collection, Use, Disclosure & Retention

We collect only the information necessary for the purposes above. This may include your name, contact details, passport information, education and work history, family details, financial information, and any other data you voluntarily provide.

We use and disclose your information only for the identified purposes or as permitted or required by law. We do not sell or rent your personal information. We may share information with:

• Trusted service providers (e.g., secure cloud storage, couriers, translators) who are bound by confidentiality obligations.
• Immigration authorities (IRCC, CBSA) only as necessary for your applications and with appropriate consent.

We retain your information only as long as necessary to fulfill these purposes and meet our legal and CICC record-keeping obligations. We then securely destroy or anonymize it.

5. International Transfers

Some of our service providers may be located outside of Canada (including in the United States). When we transfer your personal information internationally, we take reasonable steps to ensure it receives an adequate level of protection, including through contractual agreements.

6. Safeguards

We protect your information using appropriate physical, organizational, and technological safeguards, including:

• Secure Socket Layer (SSL) / TLS encryption for all data transmitted through our website.
• Restricted access on a need-to-know basis.
• Confidentiality agreements with staff and contractors.

We undertake to maintain your information in strict confidence at all times, consistent with our obligations as RCICs.

7. Cookies, IP Address & Website Technologies

We use your IP address to help diagnose server problems, administer the website, and gather broad demographic information for internal use. We may also use cookies and similar technologies to improve your experience and analyze site traffic. You can manage cookies through your browser settings.

8. Links to Other Websites

Our website may contain links to other sites for your convenience. We are not responsible for the privacy practices or content of those external websites.

9. Public Forum / Discussion Areas

If you participate in any public forum or discussion area on our website, any information you disclose becomes public. Please exercise caution when sharing personal details about your immigration case.

10. Access, Correction & Complaints

You have the right to access your personal information, request corrections, and file a complaint about our handling of your data. To do so, please contact us at info@greenacresimmigration.ca. As we receive high volumes of emails you will need to include the subject line: “Access to Personal Information Request”. We will respond within 30 days.

11. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on our website with an updated “Last Updated” date. Your continued use of the website or services after changes constitutes acceptance of the updated policy.

12. Questions or Complaints

If you have any questions or concerns about our privacy practices, please contact us at info@greenacresimmigration.ca. If we cannot resolve your concern satisfactorily, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.